February 1, 2018

Solution Related Services

ETEC Solutions Support

ETEC delivers high-quality support across multiple channels for all products and solutions provided. This includes unlimited support cases and tickets via Web, Email and Telephone raised cases.

ETEC Solutions Installation

All products provided within the ETEC solutions suite will be professionally installed and configured by a trained engineer as part of an overall proposed project plan. This ensures a well-structured implementation will be completed and documented, helping to reduce issues but also assist with any future support cases.

ETEC Solutions Enhancements

ETEC provide further enhancements to the solutions provided to ensure the greatest output of value. This is primarily recommended from 6+ months onwards from the initial install to gain the most from this service.